Shipping Policy
Effective Date: 2025-10-27
1. Shipping Coverage
Vital Wellness Recovery ships orders within the United States only. We do not currently offer international shipping.
2. Shipping Cost
We offer free shipping on all orders shipped within the USA.
3. Estimated Delivery Time
Orders are processed within 1–3 business days after payment confirmation. Delivery typically occurs 3–9 business days after shipping, depending on location and carrier conditions.
4. Tracking
Once your order ships, we will send an email containing a tracking number and link to track your shipment. If you do not receive tracking information within 3 business days, please contact care@vitalwellnessrecovery.com.
5. Delivery Method
Orders are shipped via trusted carriers to your provided address.
6. Restrictions
- No deliveries to P.O. boxes or APO/FPO addresses.
- No shipments outside the USA.
7. Damaged or Lost Packages
Report damaged or missing packages within 7 days of expected delivery to care@vitalwellnessrecovery.com. We will investigate and either send a replacement or issue a refund.
8. Contact Information
Email: care@vitalwellnessrecovery.com
Phone: (888)325-4890
Address: 393 Wavell Avenue, Yaphank, NY 11970
9. Policy Updates
Vital Wellness Recovery reserves the right to update this Shipping Policy at any time. Updates are effective immediately upon posting on vitalwellnessrecovery.com.